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Process streamliner

Process streamliner: Gabriel Rivas Perez

IT Business Process Manager

I am a team manager at LIS. Lekkerland Information Systems is the full service IT provider for the European Lekkerland group. We develop IT and process models for quality and process management for most of the national subsidiaries. The aim is to expand this to cover all European locations in the coming years.

At the same time, we are responsible for developing and operating the central system environment. We must constantly realign ourselves. Lekkerland operates a strongly project-driven and sales-oriented business. In other words, systems have to be frequently readjusted or realigned. Business means change. This is something that we feel every day at LIS.

Certainly the most exciting project since I have been here is “Become One”. For historical reasons, the Lekkerland group has a heterogeneous system environment. For example, Belgium has a different inventory management system than the D/A/CH region. The objective is now to create a harmonised and standardised system environment across all countries in the coming years. In terms of the technology and time involved, this is a massive challenge, a huge change issue.

Admittedly, all these tasks are sometimes nice challenges. But it never gets boring. I have been with LIS for more than three years and I still enjoy coming to work. This is also due to the solidarity between colleagues. I remember one Friday afternoon when the new invoice processing system suddenly went down in various places just before the go live. Together with ten colleagues, we tried to resolve the problem. Nobody looked at their watch or said “sort it out with the external service providers; they are the ones who messed it up”. We always try to be successful together, whereby my success is also important to me. That is always possible at Lekkerland. Those who muck in and show talent get ahead. From the outset, my boss coached, challenged and encouraged me.

Last year I took part in the First Leadership Program for a year at the Lekkerland Academy. In addition, with the support of my employer, I have been able to systematically undertake further training over the years on the various tools. Whether it be Prince2, ARIS, MS Sharepoint, SAP or Oracle Hyperion Essbase, Lekkerland invests in me whenever I need it.